Team WeeKett is here to help

Please search and download Smart Life. or you could follow the links below.

Apple: https://apps.apple.com/gb/app/smart-life-smart-living/id1115101477

Android: https://play.google.com/store/apps/details?id=com.tuya.smartlife&hl=en_GB

Don't worry if there is no water in the kettle, the kettle has a built-in auto shut off mechanism - once it detects dry boiling, the kettle will be shut off and the Wi-Fi connection will be cut off. Moreover, you will also receive a notification on your mobile phone app.

No. Ideally the kettle will be refilled after each use so there is always enough water for the next cup of tea and when you need to make tea, you can just shout out "Alexa, turn on the kettle" without having to take out your phone to check.

Yes, you can still control the kettle remotely using just the mobile phone app.

It's is a 1 tap switch upon which, the kettle will heat up the kettle up to 100°C and cool down naturally to 70°C and keep warm for 1 hour. You can stop the programme at any time. For more on how to prepare for baby milk, please refer to NHS guidelines and the instruction on your baby milk packaging.
NHS: https://www.nhs.uk/conditions/pregnancy-and-baby/infant-formula-questions/

Yes, you can still use the kettle without the Wi-Fi using the buttons on the kettle base. Once the Wi-Fi comes back, the kettle will automatically connect again.

Please ensure:
1. Your mobile phone is already connected to your home Wi-Fi
2. Your kettle is not too far away from the broadband hub
3. You have the correct Wi-Fi password.

Please try both 2 methods in the video following this link: https://www.youtube.com/watch?v=F5YzxP0bMT4

With the "Slow connecting method" it is possible that due to slow internet speed, the app is showing connection failed while after a few seconds the connection becomes successful, indicated by the solid blue light bar on the kettle base. So please just give this method a small pause following the app shows connection failed.

Please follow this 30 seconds video to set up: https://www.youtube.com/watch?v=nF5Q3dsuba8

Alternatively, you could also search "Smart Life" in the Amazon Alexa app or Google Home app. You need to enable the skill/app and log in with your Smart Life account details. Once logged in, you should be able to voice control the kettle immediately.

We only deliver within the UK at the moment. But please feel free to drop us a line to register your interest!